Frequently Asked Questions

What is your mortgagee for HOI and Title?

Our mortgagee is the same for both.

LoanUnited.com LLC, ISAOA/ATIMA, PO Box 687, Winder, GA 30680

What is your FHA lender ID?

Our FHA lender ID is 0120500005

What is your VA lender ID?

Our VA lender ID is 6492270000

How does my organization become approved to submit VA loans to LoanUnited Wholesale?

There are a couple of steps to get approved to submit VA loans to us.

Sign into Comergence and complete the VA sponsorship form.
Click on “Resources” on the top menu bar and then select “Pay for VA sponsorship”.

Do you need my signed disclosure or will you use your own?

No, we send out all disclosures, including state compliance disclosures. We do not hold up your file for underwriting if the docs aren’t signed, however we do require them to be signed before CTC.

Can borrowers make online payments or payments over the phone?

Yes and yes, borrowers can make payments online and over the phone. Have them reach out to [email protected]

How do I add users to the broker portal?

Please contact your account executive. They have the ability to add new users.

How can I check my broker approval status?

Please check your Comergence account or contact your account executive.

What documents are needed for my broker renewal?

We need year-to-date financial statements (a balance sheet and a profit-and-loss statement) and the renewal questionnaire you’ll find in Comergence.

What does “Renewal Suspend” mean in Comergence?

If your account is in a “Renewal Suspend” status, this means that the 60-day window to submit your renewal documentation has expired. We will need to relaunch the renewal for you. Please contact your account executive.

Frequently Asked Questions

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