Frequently Asked Questions

Our mortgagee is the same for both. LLC, ISAOA/ATIMA, PO Box 687, Winder, GA 30680


Our FHA lender ID is 0120500005

Our VA lender ID is 6492270000

There are a couple of steps to get approved to submit VA loans to us.

  1. Sign into Comergence and complete the VA sponsorship form.
  2. Click on “Resources” on the top menu bar and then select “Pay for VA sponsorship”.
No, we send out all disclosures, including state compliance disclosures. We do not hold up your file for underwriting if the docs aren’t signed, however we do require them to be signed before CTC.

Yes and yes, borrowers can make payments online and over the phone. Have them reach out to [email protected]

Please contact your account executive. They have the ability to add new users.
Please check your Comergence account or contact your account executive.
We need year-to-date financial statements (a balance sheet and a profit-and-loss statement) and the renewal questionnaire you’ll find in Comergence.
If your account is in a “Renewal Suspend” status, this means that the 60-day window to submit your renewal documentation has expired. We will need to relaunch the renewal for you. Please contact your account executive.

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